Term and Conditions

Last Updated: [Insert Date]

1. Acceptance of Terms

By accessing our website and making purchases, you agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our services.

2. User Obligations and Responsibilities

2.1 Account Registration

When creating an account, you must provide accurate information and maintain the security of your credentials.

2.2 Professional Use

Our products are designed for professional use in agriculture, landscaping, and related fields. You agree to:

• Use equipment according to manufacturer guidelines
• Comply with all local safety regulations
• Assume responsibility for proper operation and maintenance

2.3 Prohibited Activities

You may not:

• Misuse product information or technical specifications
• Attempt to reverse-engineer our equipment
• Resell products without authorization
• Use our website for any unlawful purpose

3. Products and Services

3.1 Product Descriptions

We take care to accurately describe our professional equipment including:

• Farm machinery and vehicles
• Landscaping tools (brushcutters, chainsaws, hedge trimmers)
• Agricultural supplies (fencing, chemicals, cattle equipment)
• Arborist and gardening tools

While we strive for accuracy, minor variations may occur. Contact us for technical specifications.

3.2 Product Availability

Inventory fluctuates with professional demand. We’ll notify you promptly if an item becomes unavailable after ordering.

3.3 Technical Support

We offer complimentary technical guidance for:

• Farm vehicle and machinery setup
• Electric fencing installation
• Automower troubleshooting

4. Orders and Payment

4.1 Order Process

Orders constitute an offer to purchase. We reserve the right to refuse orders that appear fraudulent or exceed reasonable professional quantities.

4.2 Pricing

Prices reflect professional-grade quality and may change without notice. You pay the price displayed at checkout.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately upon order confirmation.

4.4 Shipping

See our Shipping Policy for details on:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Orders over $50 via EMS (15-25 business days)

We ship worldwide except parts of Asia and remote regions.

5. Returns and Refunds

5.1 Return Policy

Professional customers may return most items within 15 days of receipt if:

• Unused and in original packaging
• All tags and manuals included
• Proof of purchase provided

5.2 Non-Returnable Items

For safety and hygiene:

• Opened chemicals/disinfectants
• Installed electric fencing
• Custom fixtures and fittings

5.3 Refund Process

Refunds are issued to original payment method within 5-10 business days after return inspection. Deductions may apply for:

• Original shipping charges
• 15% restocking fee for specialized equipment
• Return shipping costs (unless our error)

6. Intellectual Property

All content on our website, including product designs, specifications, and images, are our property or licensed to us. Professional customers may use product information solely for operational purposes.

7. Liability Limitations

7.1 Product Use

We’re not liable for:

• Improper equipment operation
• Failure to follow safety protocols
• Modifications to original equipment

7.2 Website Use

We strive for accurate information but don’t guarantee error-free content. Professional users should verify critical specifications before purchase.

7.3 Force Majeure

We’re not responsible for delays caused by events beyond our control (natural disasters, supply chain disruptions, etc.).

8. Governing Law

These Terms are governed by Pennsylvania law. Any disputes shall be resolved in Philadelphia courts.

9. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance.

10. Contact Information

For questions about these Terms:

Outdoor Works Shop
4902 Glen Falls Road
Philadelphia, PA 19145
Email: [email protected]

We prioritize professional customers and typically respond within 24 business hours.